Privacy Policy

L&D Holdings LLC (“we,” “us,” or “our”) operates Deeplifts. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

We collect the following types of information:

• Account information — name and email address provided during sign-up, managed via Clerk.
• Conversation data — messages you send to the AI coach, used to generate responses and improve the service.
• Usage data — information about how you interact with the app, such as pages visited and features used.
• Payment information — billing is handled by a third-party payment processor. We do not store your payment card details.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Deeplifts service
• Process payments and manage your subscription
• Respond to support requests
• Send product updates and important account notices

We do not sell your personal information to third parties.

3. Third-Party Services

We use trusted third-party services to operate Deeplifts, including:

• Clerk — authentication and account management
• Neon — database hosting
• Vercel — application hosting

Each of these providers has their own privacy policy governing their handling of your data.

4. Data Retention

We retain your account and conversation data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

5. Security

We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@deeplifts.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above. Continued use of the service after changes constitutes acceptance of the revised policy.

8. Contact

Questions about this Privacy Policy? Contact us at support@deeplifts.com.